The Aluminum Trailer Company 877-441-2440

The Aluminum Trailer Company Inc. (ATCI) warrants to the original consumer for a period of three (3) years from the date of purchase the trailer manufactured by ATCI shall be free from manufacturing defects in materials and workmanship supplied and attributable to ATCI.  This warranty is non-transferable and is limited to defects in workmanship performed by ATCI only. Other components such as but not limited to tires, wheels, axles, awnings, couplers, generators, hydraulic pumps, jacks, winches, air conditioners, doors, 3M VHB, windows etc are covered by OEM warranties and thus must be filed with the OEM. Also ATCIs warranty does not cover special paints, decals or graphics.  The five (5) year structural warranty covers the structural portion of the ATCI trailer shall be free from manufacturing defects in materials and workmanship supplied and attributable to ATCI. The structural portion of the warranty shall include the main aluminum frame and all the aluminum members welded to it, the studs and framing in the walls and roof members. All other items are covered by the standard three (3) year limited warranty.

The ATCI warranty is valid only if the trailer is (a) Returned to ATCI or (b) Returned to a repair facility authorized by ATCI.  Reasonable notification must be given for all repairs.  A written estimate must be provided to ATCI prior to work being performed. Loss of time, inconvenience, loss of use of trailer, rental or substitute equipment, loss of revenue or other commercial loss is not covered by this warranty. 

This warranty does not cover freight to or from ATCI for repairs. The original purchaser of the warrantor’s product and any person to whom the product is transferred, and any person who is an intended user or beneficiary of the product shall not be entitled to recover from the warrantor any consequential or incidental damages resulting from any defect in the product. Damages include loss of use of the trailer, loss of revenues or any other commercial losses, subsequent use of rental equipment, loss of time and inconvenience.

This warranty is void if the product has been abused, overloaded, inappropriately loaded, neglected or misused in any way.  ATCI reserves the exclusive right to determine whether or not the consumer has misused the product. The purchaser must notify the warrantor (ATCI) at the address below of any defect within fifteen days after it is, or should have been discovered. Purchaser must complete and return to ATCI the warranty form at the bottom to obtain warranty service within 30 days of purchase.

The 3M VHB tape used for bonding the seams on the screwless exterior has a limited temperature rating. In extreme situations, if units exceed this temperature, this may cause problems with the screwless exterior.  If problems should arise with the screwless exterior, ATCI will apply rivets or screws in the walls as a part of our warranty procedure.